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They told me it requires a motherboard replacement and gave me a dispatch number for pickup. When I talked to wireless support on they had no clue. I had a tech who thought I was crazy. Two, yes 2 hours , It wasn't until I had the verizon tech on the other line when the level two tech started to take notice and found that reference number, and quicky and abruptly said "ahh can't do anything for you until may The day the part would be available.
Call back then please". Its amazing every Verizon wireless employee knows about it but It seems Dell techs did not. I spoke with three of them between tuesday and wensday.
Lets save someone some time here, if anyone plans to get a Verizon wireless broadbandaccess plan, the Kyocera KPC and the Novatel v probably is it all of the I's, Dell will not work. Ask for the PC pc card, and inform them you have a I Ive been given this info as to the prob.
What ever, I spent alot of wasted time with what should of been common knowledge. I'm glad you got a repair status. Ill just have to waste more of my time calling them back. I called Dell Tech. Thinking you had gotten a date to fix dispatch number as you put it and referred to your case number. The techie said I needed to call back on the 20th. Two days later, they actually called me. I thought I was being Punked. I'm 0 for three for getting call backs.
Jason Duclos 2 Bronze. How do I find that out, and what would need to be done if it's not right? You can find out by looking in Device manager or checking out the tech specs for your model laptop on Dell. We went with a different card I believe the V So you don't have any issues with your Verizon card? Is there a reason you went with the V over the PC? We went with the V for a Lat. D becuase it worked. We are now buying D and D which you can get an internal card right from Dell and from what employees are saying here is faster than the PC card they had in there compaq's.
I'll have to contact Verizon and see, thanks for the feedback. ThisIsThePits 2 Bronze. I have a D It recognizes the , no problem. Even connects at quite a high speed. I received the D back in mid June.
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